Contact
Email is the fastest way to reach a person. Include your order ID or domain if you have one.
Support
Email support@stabledomains.net. We usually reply within one working day (UK time).
Lost access to an order you bought as a guest? Use /recover to get a sign-in link sent to the email you confirmed at checkout.
Order stuck? Check it first with GET /api/v1/orders/{id} or the MCP tool check_order. If a payment was sent but not detected, email us the order ID and transaction hash.
Abuse and legal
Report phishing, malware, spam or other abuse involving a domain registered with us to support@stabledomains.net with "[abuse]" in the subject. Trademark disputes go through the UDRP.
For agents
Machine-readable contact details:
{
"support_email": "support@stabledomains.net",
"abuse_email": "support@stabledomains.net",
"abuse_subject_prefix": "[abuse]",
"order_recovery": "https://stabledomains.net/recover",
"order_status": "GET https://stabledomains.net/api/v1/orders/{id}",
"health": "https://stabledomains.net/api/v1/health",
"mcp": "https://stabledomains.net/api/mcp",
"openapi": "https://stabledomains.net/api/openapi.json",
"llms": "https://stabledomains.net/llms.txt",
"terms": "https://stabledomains.net/terms",
"privacy": "https://stabledomains.net/privacy",
"registrar_of_record": {
"name": "NiceNIC International Group Co., Limited",
"iana_id": 3765
}
}